Customer Notice

We are writing to inform customers that pledge items formerly held at Albemarle & Bond and Herbert Brown stores are in the process of being transferred to H&T Pawnbrokers.
This means that we are arranging to securely transfer pledge items to the H&T stores nearest to the closed Albemarle & Bond or Herbert Brown stores. We and H&T will write to customers individually confirming to which H&T store their pledge items have been transferred.
We believe that our agreement with H&T is a good outcome for customers and will enable them to redeem or extend their pledges with minimal disruption. We would like to say that we greatly appreciate your patience and understanding in this matter. We are deeply sorry for any uncertainty and upset caused by our decision to close our shops in the in the UK. Once we decided to do this, we had to move quickly, to secure customers’ pledges in our central secure facility.
Please contact us directly on our customer helpline 0800 144 8485 or email if you have any questions, and we will do our best to answer them.
Authorised and Regulated

Authorised and regulated by the Financial Conduct Authority for consumer credit business.
Firm reference number 685989


Norton Secured
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